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Returns and Refunds

RETURNS & EXCHANGES:

Precious Rocks Inc Return Policy:

Items purchased on Precious9.com and shipped to a U.S. address  may be returned to Precious Rocks Inc for return or exchange within 7 days from the date you receive your order.  Returns and exchanges are only accepted on unworn, unaltered items with tags attached and returned in original packaging

Please email preciousrocksinc@gmail.com for return requests. Please provide your Name, Address, Order Number and Reason for Return. Returns will only be accepted with a Return Authorization Number clearly labeled on the package. Approved returns will be credited for the purchase price of your item. We do not refund shipping charges, unless we have sent an item in error. We cannot accept returns for merchandise purchased anywhere other than Precious9.com.

 

Return shipping and insurance is the responsibility of the customer. Customer is responsible for any and all shipping charges on any bounced or undeliverable packages.

Items marked Special Order may not be returned. Custom script orders may not be returned.

Precious Rocks Inc does not accept returns on any merchandise that has been worn or had the tags removed.